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🏥 General Medical Clinics

Works on 💬WhatsApp ✈️Telegram 📱Viber

Multi-Channel AI Reception for General Medical Clinics

Multi-doctor scheduling, patient triage, lab notifications, and intake automation — because receptionists shouldn't answer the same 200 calls every day.

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14+ languages 24/7 on WhatsApp 0 apps to install Instant reply

🏥

Hi, I need to see a doctor about persistent headaches. What's available this week?

BossBot AI I'm sorry about the headaches! 🏥 Let's get you seen. Available this week: • Dr. Santos (General Medicine) — Tuesday 2:00 PM • Dr. Oliveira (Internal Medicine) — Wednesday 9:30 AM • Dr. Santos — Thursday 11:00 AM 💰 Consultation: $70 (20 min) ⚠️ If headaches are sudden, severe, or with vision changes — please seek emergency care immediately. Want me to book an appointment?

Tuesday with Dr. Santos please. I have insurance with Blue Cross

BossBot AI Booked! ✅ Tuesday 2:00 PM with Dr. Santos ✅ Blue Cross is accepted — bring your card 📋 New patient? Please arrive 10 min early for: • Registration form • Insurance verification • Brief medical history 📍 Second floor, Room 204 I'll send a reminder Monday evening. Hope you feel better soon! 🙏

patient enquiries

languages, auto-detect

PHI stored in plain text

Native
integrations

💬WhatsApp ✈️Telegram 📅Google Calendar 🎥Google Meet 💳Stripe 🇧🇷PIX / Mercado Pago 🇳🇬Paystack 🇮🇳UPI 🪙Crypto (NOWPayments)

Payment routing works in these markets

🇺🇸USStripe 🇬🇧UKStripe 🇧🇷BRPIX 🇲🇽MXPIX / Stripe 🇳🇬NGPaystack 🇰🇪KEPaystack 🇿🇦ZAPaystack 🇮🇳INUPI 🇪🇬EGFlutterwave +50 countries via passthrough URL

The problem

✗ Front desk overwhelmed with calls

✗ Patients want test results via WhatsApp

✗ After-hours messages go unanswered until morning

BossBot fixes this

✓ Appointment booking

✓ Secure results delivery

✓ FAQ auto-replies

✓ GDPR DSAR + RoPA tooling

✓ Automated reminders

How It Works

Live in 3 Steps

Sign Up

Create your account in 2 minutes. Pick your plan.

Configure

Add your services, hours, FAQ. Connect WhatsApp.

Go Live

AI starts answering within 24 hours. You focus on your work.

Everything You Get

Built specifically for medical clinics & GP practices

Multi-doctor scheduling, patient triage, lab notifications, and intake automation — because receptionists shouldn't answer the same 200 calls every day.

📅

Multi-Doctor Scheduling

Patients book with specific doctors or next available. AI manages multiple practitioner calendars seamlessly.

📋

Patient Intake

New patient forms, insurance info, and medical history collected via WhatsApp before the visit.

💊

Prescription Reminders

Medication refill reminders and follow-up appointment scheduling. Improves patient adherence.

🧪

Lab Results Delivery

Securely notify patients when lab results are ready. Encrypted, compliant, with direct link to patient portal.

🚨

Urgent vs Routine Triage

AI triages incoming messages. Urgent symptoms → immediate staff notification. Routine → auto-answered.

🔒

Encryption + Audit Trail (non-PHI workflows)

AES-256-GCM encryption, ZeroTrace audit chain, per-tenant data retention policy. Use for scheduling, insurance intake, non-PHI questions. BossBot does NOT sign Business Associate Agreements — Protected Health Information stays on your HIPAA-covered EHR/messenger.

⚠️

Not for you if

✗ You need to route Protected Health Information through the bot — BossBot signals your covered portal, PHI never travels through us
✗ You want a fully-integrated EHR replacement — this is a WhatsApp reception + triage layer, not an EHR

We say this up-front so you don't waste your trial time on the wrong tool.

Live Preview

See how it works

🏥

General Medical Clinics

🟢 BossBot AI Active

Hi, I need to see a doctor about persistent headaches. What's available this week?

BossBot AI

I'm sorry about the headaches! 🏥 Let's get you seen. Available this week: • Dr. Santos (General Medicine) — Tuesday 2:00 PM • Dr. Oliveira (Internal Medicine) — Wednesday 9:30 AM • Dr. Santos — Thursday 11:00 AM 💰 Consultation: $70 (20 min) ⚠️ If headaches are sudden, severe, or with vision changes — please seek emergency care immediately. Want me to book an appointment?

Tuesday with Dr. Santos please. I have insurance with Blue Cross

BossBot AI

Booked! ✅ Tuesday 2:00 PM with Dr. Santos ✅ Blue Cross is accepted — bring your card 📋 New patient? Please arrive 10 min early for: • Registration form • Insurance verification • Brief medical history 📍 Second floor, Room 204 I'll send a reminder Monday evening. Hope you feel better soon! 🙏

⚡

Instant Responses

Customers get answers in seconds, not hours. Even at 3 AM.

💬

Natural Conversations

Not a menu-bot. Real AI that understands context and intent.

🌐

24+ Languages

Auto-detects customer language. Replies in their native tongue.

🔒

Your Data, Your Rules

GDPR/LGPD compliant. Encrypted. AI never invents facts.

FAQ

Frequently Asked Questions

How does multi-doctor scheduling work? ▼

BossBot knows each doctor's specialty, availability, and consultation length. Patients get matched to the right doctor automatically. No more reception phone tag.

Can it handle lab result notifications? ▼

BossBot sends a ready-to-view notification via encrypted WhatsApp with a link back to your HIPAA-covered patient portal — the actual result stays on your covered system. BossBot itself is NOT HIPAA-covered (no BAA with our sub-processors), so it carries the signal, not the PHI. Identity verification + audit trail happen on BossBot's side.

What about urgent vs routine triage? ▼

AI triages incoming messages: chest pain → immediate staff alert. Prescription refill → auto-handled. Follow-up question → queued for doctor. Smart prioritization.

Does it reduce no-shows? ▼

Reminders at 24h and 2h. Easy rescheduling via WhatsApp. Result: 40% fewer no-shows. For a clinic with 30 daily appointments, that's 3-4 extra patients/day recovered.

GDPR / LGPD

End-to-End Encrypted

30-day money back

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From our readers

The questions we hear most

Real questions from blog readers and General Medical Clinics owners. Honest answers — if we don't have a feature, we say so.

How much will BossBot really cost me per month? +

Lite $19 · Starter $49 · Growth $99 · Scale $199. The pricing page has the full feature matrix and includes Meta's WhatsApp per-message fees (utility $0.004–$0.045, service messages FREE since Nov 2024 per Meta).
Read the full answer →

How is BossBot different from WATI, Kommo, or Manychat? +

We ship legal-grade PDF invoicing + in-chat refunds + voice-to-invoice (Scale tier) — none of them do. See our head-to-head comparisons grounded in each vendor's public pricing page.
Read the full answer →

Can I try BossBot without a credit card? +

Yes — 7-day free trial, no card required. Setup takes under 24 hours (WhatsApp Business Verification adds 1-3 days depending on Meta).
Read the full answer →

Do you support GDPR / DSAR requests? +

Yes — DSAR intake form + Article 30 RoPA builder are built-in from Starter tier. ZeroTrace SHA-256 audit log ships on Growth+. BossBot is NOT itself certified — the tooling helps you comply.
Read the full answer →

What if my customers reply in a language BossBot doesn't know? +

14+ languages auto-detected per message (not per account) — English, Spanish, Portuguese, Russian, Arabic, Hindi, Turkish, Ukrainian, Bahasa, French, German, Polish, and more.
Read the full answer →

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