Your customers message you on WhatsApp, Telegram, Viber, Etsy, and Shopify. BossBot brings every conversation and every order into one place — so nothing falls through the cracks.
Each channel connects to one shared inbox and one CRM. Your team sees everything in one place — no matter which app the customer used.
Your primary channel. AI replies 24/7, handles bookings, FAQs, and payment requests. The full BossBot experience.
Connect your Telegram bot in seconds. Your AI handles messages there too — same knowledge base, same tone, same CRM.
Popular in Eastern Europe and South-East Asia. Connect your Viber Business account and BossBot handles messages there too.
Whether a customer messages you on WhatsApp, Telegram, or orders on Etsy — they're in one place. One contact record, full history across all channels.
Messages from all channels are linked to the same contact. See the full picture — not fragments.
Every lead is tagged with where they came from: whatsapp, etsy:your-shop, shopify:your-store, telegram.
Marketplace orders are attached to the contact record. See order value, products, and dates — right next to the conversation.
Move a contact through your sales pipeline. Trigger follow-up messages automatically based on deal stage.
Marketplace integrations let your AI answer order questions automatically. Here's exactly what each integration does — and what it doesn't.
Connect your Etsy shop (or multiple shops) with one click. Your AI can answer order questions from buyers who message you on WhatsApp or Telegram.
Does not: place orders, manage listings, process refunds, or change order status. Read access only.
Connect your Shopify store with your Admin API token. Your AI can answer customer order questions and help buyers who contact you via messaging apps.
Does not: create or cancel orders, update inventory, or charge payments. Read access + webhook receive only.
Already on WordPress + WooCommerce? Connect with API keys and your AI handles the same buyer questions — no Shopify needed.
Does not: modify orders, process refunds, or change product listings. Read + receive webhooks only.
When a buyer contacts you on WhatsApp and asks about an order, BossBot looks up that order from your connected store in real-time and replies automatically. This happens in seconds, without you doing anything.
The buyer is then stored in your CRM as a contact, tagged with the store they ordered from. You can see their full order history alongside any future messages they send you — on any channel.
We don't store your full order database. BossBot fetches the specific order when asked. This keeps data minimal and GDPR-compliant.
Your BossBot dashboard shows you what's happening across every channel — messages, leads, orders, and response rates.
7-day free trial. WhatsApp goes live in 24 hours. Marketplaces connect in under 5 minutes.
Start free trial →