Shopify AI Chat — Works Right Now

AI support chat, live on your
Shopify store in 10 minutes

Paste 2 lines of JS into your Shopify theme. A BossBot chat bubble appears on every page — buyers chat in real time, AI answers with live order context from your store. No app store install. No Shopify Plus required.

Add to theme.liquid — that's it
<script src="https://bossbot.uk/widget.js" data-key="YOUR_KEY"></script>
No credit card required
2-line JS embed — works on any Shopify theme
AI auto-replies to buyers in real time
Three Expensive Problems Shopify Doesn't Solve
💬

Buyers Have Questions — and Leave When Nobody Answers

A buyer on your product page at 11pm has a question about sizing. There is no chat. They close the tab and buy from a competitor who has live support. BossBot's AI chat widget answers instantly — 24/7, directly on your storefront.

4 sec

average AI response time vs hours for email

🛒

Abandoned Carts Bleed Revenue

More than 70% of shoppers who start checkout never complete it. BossBot sends personalised WhatsApp/Telegram cart recovery messages to buyers who opted in — converting browsers back into buyers without a dedicated marketing hire.

70%+

average Shopify abandoned cart rate

📱

You Find Out About Orders Too Late

New orders sit in Shopify admin until you log in. BossBot sends you a Telegram alert the instant an order comes in — with order details, buyer name, and items. You stay on top of your business without refreshing dashboards.

Instant

order alerts to your Telegram, 24/7

Live in Under 10 Minutes
01

Sign Up and Connect Your Shopify Store

Create your BossBot account and go to Integrations → Shopify. Authorise via Shopify OAuth — BossBot reads your products, orders, and store settings. Your widget key is generated automatically.

02

Paste 2 Lines Into Your Theme

In Shopify admin go to Online Store → Themes → Edit code → theme.liquid. Paste the BossBot script tag before </body>. Save. The chat bubble appears on your live store immediately — no restart needed.

<script src="https://bossbot.uk/widget.js" data-key="YOUR_KEY"></script>
03

AI Handles Buyers — You Get Alerts

Buyers chat on your storefront and the AI answers instantly with real order context. New orders ping your Telegram. Abandoned carts trigger recovery messages. Complex questions escalate to you with one tap.

Buyers Get an Answer in Seconds — Right on Your Store

The BossBot chat widget is embedded directly in your Shopify storefront. Buyers never leave the page to get answers. The AI reads your live Shopify data — products, stock levels, order status — and responds accurately, instantly.

  • Chat bubble appears on every page of your store automatically
  • AI answers product questions using your live Shopify catalogue
  • Order status queries answered with real data from Shopify
  • Works on desktop and mobile browsers — no buyer app required
  • Escalation to you in one tap, with full conversation history
🛍️
Your Store · Chat Widget
Powered by BossBot AI · 11:52pm
💬 Chat bubble on your Shopify storefront
Hi, does the large mug come in matte finish or only glossy?
Great question! The Large comes in both Matte White and Glossy Black. Matte is in stock and ships same day. Glossy Black has a 2-day lead time. Want me to help you add the right one to your cart? 😊
Replied in 4 seconds · BossBot AI
Yes please! Matte White, the large size.
Done! Here's your direct checkout link: [Add to Cart →]. Anything else I can help with before you check out?
Order assist complete · still on your store page
Built for These Shopify Sellers
👕

Fashion & Apparel

Buyers ask about sizes, materials, and fit every day. BossBot answers from your product specs instantly, day and night.

🏠

Home & Lifestyle

High-consideration products need pre-sale Q&A. The chat widget handles sizing, compatibility, and care questions without slowing checkout.

💄

Beauty & Skincare

Ingredient questions, skin type compatibility, shipping times — BossBot answers from your configured knowledge base in seconds.

📦

Multi-Product Stores

Running a broad catalogue? The AI learns your whole product range and handles buyer questions across all SKUs from one setup.

The Numbers That Matter for Shopify Conversion
4 sec
Average AI response time to buyer chat messages
24/7
Coverage — including evenings, weekends, and peak season
70%+
Of Shopify checkouts are abandoned — BossBot recovers via WhatsApp/Telegram
2 lines
Of JavaScript to add the widget to any Shopify theme
Works Now vs. Coming Soon
💬

Embedded AI Chat Widget

A BossBot chat bubble appears on every page of your Shopify store the moment you paste the JS snippet. Buyers click, chat, and get instant AI answers with live product and order context — without leaving your store.

Works Now
🛒

Abandoned Cart Recovery

When a buyer starts checkout and leaves without completing it, BossBot sends a personalised WhatsApp or Telegram recovery message — with their cart items and a one-tap link back to complete the purchase. Only sent to opted-in buyers.

Works Now
📱

Order Alerts to Seller on Telegram

Every new Shopify order triggers an instant Telegram message to you as the seller — order number, buyer name, items, and total. Stay on top of your business from your phone without logging into Shopify admin.

Works Now
📦

Proactive Shipping Alerts to Buyers

Automatic WhatsApp/Telegram messages sent to buyers when orders ship — with real tracking links from Shopify fulfilment webhooks. Eliminates "where is my order?" messages completely.

Works Now
🔄

Returns & Refund Handling

Customers initiate returns via chat or WhatsApp. BossBot walks them through your return policy and collects the order details — routing complex cases to a human with full context attached.

Works Now
🏪

Order Confirmations to Buyers via WhatsApp

Automatic WhatsApp confirmation messages sent to buyers within 60 seconds of purchase — order number, items, total, and expected delivery window. Requires buyer to opt in at checkout.

Works Now

Post-Purchase Review Request

After confirmed delivery, BossBot sends a satisfaction check to surface unhappy buyers before they leave a bad review — and gives happy buyers a natural moment to share their experience.

Works Now
🤖

AI Upsell Recommendations in Chat

During buyer chat conversations, the AI suggests complementary products based on what the buyer is viewing or asking about — increasing average order value passively.

Works Now
📊

Multi-Store Unified Inbox

Connect multiple Shopify stores to one BossBot account. Each store has its own AI persona and knowledge base, but all conversations and order alerts flow into a single team inbox.

Growth & Scale Plans
Start at $19. Scale When You're Ready.
Lite
$19/mo
For new Shopify stores getting started with AI chat.
  • AI chat widget on storefront
  • Shopify OAuth connection (1 store)
  • Product Q&A from catalogue
  • Order status answers in chat
  • Telegram order alerts to seller
  • 200 AI replies/mo
  • 1 team seat
Start Free Trial
Growth
$99/mo
For stores serious about support automation and team inboxes.
  • Everything in Starter
  • Up to 5 Shopify stores
  • Team inbox — 5 seats · @mentions · assignment
  • Human handoff with full conversation context
  • AI Invoice Parser — 100 scans/mo
  • Deposits · in-chat refunds via Stripe
  • Analytics: revenue forecast, lead quality, SLA, insights
  • 5,000 AI replies/mo
Start Free Trial
Scale
$199/mo
For high-volume stores and multi-brand operators.
  • Everything in Growth
  • Unlimited Shopify stores
  • Team inbox — 10 seats
  • 15,000 AI replies/mo
  • Voice-to-invoice AI agent (Scale-only)
  • REST API + webhooks + Flow Builder HTTP nodes
  • Custom AI persona per store
  • Founder email support — same-day reply
Start Free Trial
Frequently Asked Questions
You paste one script tag before </body> in your Shopify theme.liquid file (Online Store → Themes → Edit code → theme.liquid). BossBot generates your unique data-key after you connect your store. The chat bubble appears on your live store immediately after you save the file — no restart, no app install, no approval process. Works with all Shopify themes including paid ones.
Yes. The chat widget works on every Shopify plan — Basic, Shopify, Advanced, and Shopify Plus. Editing theme.liquid is available on all plans. The BossBot backend connects to your store via Shopify's standard Admin API OAuth — no Shopify Plus, no custom app required.
The primary channel where BossBot auto-replies to buyers right now is the embedded chat widget on your Shopify storefront. WhatsApp and Telegram are used for: (1) sending you order alerts as the seller, and (2) sending abandoned cart recovery messages and shipping alerts to buyers who opted in. Full two-way AI conversation with buyers in WhatsApp is on the roadmap.
Yes. BossBot only sends WhatsApp/Telegram cart recovery messages to buyers who provided their phone number at checkout and explicitly opted in to marketing messages. Any buyer who replies STOP is immediately removed. Opt-outs are recorded permanently. This complies with GDPR and WhatsApp Business Policy.
BossBot detects the language of each buyer message and replies accordingly. Supported languages include English, Spanish, Portuguese, French, German, Italian, and Ukrainian. Ideal for international Shopify stores — a French buyer and a Brazilian buyer can chat simultaneously and each receive a localised reply.
BossBot escalates to a human agent in your team inbox. The handoff includes the full conversation history, the buyer's order details from Shopify, and a suggested response. You reply in the BossBot dashboard and the message is delivered to the buyer in the chat widget — they see a seamless conversation. The AI also improves from each escalation.
No. The chat widget loads automatically for every visitor to your store — no app, no login, no download. Buyers just click the chat bubble and start typing. The widget works on all modern desktop and mobile browsers.

Your Shopify Store Deserves a 24/7 AI Salesperson

Two lines of JavaScript. Ten minutes. Buyers get instant answers, abandoned carts get recovered, and you get order alerts on Telegram. Start your free 7-day trial — no credit card required.

Start Your Free 7-Day Trial →
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