BossBot connects to your Shopify store via OAuth, reads orders in real time, and handles every customer conversation on WhatsApp — confirmations, shipping updates, cart recovery, and returns — 24/7, automatically.
You send an order confirmation email. It lands in the Promotions tab, read two days later — if at all. WhatsApp messages get a 98% open rate within minutes. Your customers are already on WhatsApp. Your store is still stuck on email.
average email open rate vs 98% on WhatsApp
More than 70% of shoppers who start checkout never complete it. Your Shopify email flows try to win them back — but they're competing with hundreds of other promotions. WhatsApp cart recovery messages convert three times better, and most stores still aren't using them.
average Shopify abandoned cart rate
Hiring a dedicated Shopify customer support agent costs $800–$2,000/month — and they're still slower than an AI that responds in seconds, never goes on holiday, and handles ten conversations simultaneously. Every "where is my order?" email is a cost you don't need to pay.
monthly cost of a human support agent
Go to BossBot → Integrations → Shopify. Click Connect, authorise via Shopify OAuth, and BossBot immediately syncs your products, orders, and customer data. No custom app development. Works with any Shopify plan.
Every new order, fulfilment update, and abandoned checkout triggers BossBot automatically. Your product catalogue, return policy, and shipping rules are loaded into the AI knowledge base — it knows your store inside out from day one.
Customers receive order confirmations, shipping updates, and cart reminders on WhatsApp. When they reply with questions, BossBot answers instantly. Complex issues get escalated to your team in one tap — with full context attached.
BossBot reads live Shopify order data, so when a customer asks "where is my order?" at 11pm on a Sunday, they get the real tracking link — not a ticket number and a promise to follow up.
When a customer starts checkout and leaves, BossBot sends a personalised WhatsApp reminder within the hour — with their cart items, a discount code if you choose, and a one-tap link back to complete the purchase.
3× email conversionEvery Shopify order triggers an automatic WhatsApp confirmation within 60 seconds — order number, items, total, and expected delivery window. Customers feel taken care of before they even check their email.
Sent in < 60 secThe moment you mark an order as fulfilled in Shopify and add a tracking number, BossBot fires a WhatsApp message with the carrier, tracking link, and estimated delivery. Zero "where is my order?" messages.
Fulfilment webhookCustomers initiate returns directly on WhatsApp. BossBot collects the order number and reason, walks them through your return policy, and routes complex cases to a human — with the full conversation attached.
No email neededBossBot ingests your Shopify product listings — sizes, materials, compatibility, stock levels — and answers customer questions accurately, in real time, from the live data. No more outdated FAQ pages.
Live data syncRunning two brands or regional storefronts? Connect multiple Shopify stores to one BossBot account. Each store has its own AI persona and product knowledge, but all conversations flow into a single team inbox.
Growth & Scale plansStop losing customers to slow email replies and abandoned carts. BossBot connects to your Shopify store in minutes and handles every customer conversation on WhatsApp, 24 hours a day — for less than the cost of one support shift.
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