ORDER AUTOMATION

Let AI Answer Every Order Status Question — Automatically

BossBot connects to your eBay, Etsy, Shopify, and Walmart stores and answers order status questions with real tracking data before you even wake up.

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40% of All Buyer Messages Are 'Where Is My Order?'

If you sell on eBay, Etsy, or Shopify, you already know: most of the messages you get every day are the same question in different words. 'Is it shipped?' 'Where's my tracking number?' 'Should it have arrived by now?' These questions have a real answer — you just spend 30 seconds looking it up and typing it. Multiply that by 25 messages a day and you've lost 12+ hours a week on information that should be automatic.

12 hrs
Average weekly time e-commerce sellers spend answering order status questions manually
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BossBot AI
Online · Replies in seconds
Hi, I ordered last Tuesday, any update on when it arrives?
Hi! Your order #48291 shipped on Wednesday via USPS. Tracking: 9400111899228133493246. Current status: In transit — estimated delivery is Monday. Let me know if you have any questions!
Great, thanks! And what's your return policy just in case?
We accept returns within 30 days of delivery — no questions asked. If you need to return, just reply here and I'll send you the label. 😊
How It Works
Built for This Exact Job
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Live Order Data

BossBot reads real order data directly from eBay, Etsy, Shopify, Walmart, and WooCommerce. When a buyer asks, the AI answers with their actual tracking number — not a generic reply.

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Answers Before You Wake Up

BossBot works 24/7. A buyer in a different timezone who messages at 3am gets their tracking information instantly — without you doing anything.

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Handles Returns Too

BossBot knows your return policy and can start the return process — collecting the reason, explaining next steps, and escalating only the exceptions to you.

Frequently Asked Questions
BossBot integrates with eBay, Etsy, Shopify, Walmart Marketplace, WooCommerce, and Amazon. Once connected, BossBot reads live order data — status, tracking number, estimated delivery — and uses it to answer buyer questions automatically via WhatsApp, Telegram, or Instagram DM.
Yes. BossBot knows your return policy and can guide buyers through the return process — explaining eligibility, collecting the return reason, and sending return shipping instructions. Complex cases (disputes, partial refunds) are escalated to you. Most sellers see 60-70% of return requests handled without their involvement.
BossBot handles the common cases automatically and escalates anything it can't resolve. If an order isn't found, BossBot asks for the order number and tries again. If there's still no match, it flags the conversation for you with all context so you can jump in with one click.
Yes. BossBot can connect to multiple stores simultaneously — eBay + Etsy + Shopify at the same time, for example. It identifies which store the buyer purchased from and pulls the correct order data. All buyer conversations appear in a single inbox regardless of which platform they came from.
BossBot is purpose-built for e-commerce sellers who receive customer questions on WhatsApp and messaging apps. Unlike general chatbots, BossBot reads real order data from your stores rather than giving generic responses. It handles order status, tracking, returns, and product questions — starting at $49/month with a 7-day free trial.

Let AI Handle Order Questions While You Sleep.

7-day free trial. No credit card. Connect your store in 30 minutes.

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