BossBot × Shopify Integration

WhatsApp Messages
from Shopify — When WhatsApp Opens

Order confirmations, shipping updates, and abandoned-cart recovery — all designed to go via WhatsApp the moment something happens in your store. When WhatsApp opens in BossBot (early access — see the top-of-page banner for the current date), the integration will deliver. Self-setup — a step-by-step guide is on its way.

98%
WhatsApp open rate vs 20% email
15–25%
of abandoned carts recovered via WhatsApp
5 min
to connect your Shopify store
3×
more replies than SMS notifications

Connect in 3 Steps

01

Connect Your Store

Go to Settings → Integrations → Shopify. Enter your store URL and authorise with one click. BossBot registers the webhooks automatically.

02

Choose Your Notifications

Pick which events will trigger a message when WhatsApp opens in BossBot: order confirmed, order shipped, or abandoned cart. Toggle each on/off per store.

03

Go Live

That's it. Once WhatsApp opens in BossBot, every qualifying order event will trigger a message to your customer. No code, no plugins, no waiting.

Every Order Event.
Covered on WhatsApp.

BossBot listens to your Shopify store in real time. When WhatsApp opens in BossBot, it will send the right message at the right moment — in your customer's language.

✅

Order Confirmed

Sent the moment a purchase completes. Includes items and total. Replaces transactional email.

📦

Order Shipped

Triggered when you mark an order as fulfilled. Includes tracking link if available.

🛒

Abandoned Cart Recovery

Customer leaves without paying? When WhatsApp opens in BossBot, it will send a nudge with a direct link back to their cart.

Frequently Asked Questions

BossBot connects to Shopify via OAuth in under 5 minutes. Go to Settings → Integrations → Shopify, enter your store URL, and authorise. BossBot automatically registers the required webhooks (orders/create, orders/fulfilled) on your store — no manual setup needed.
Yes — abandoned-cart recovery is in the Shopify integration module. BossBot detects abandoned checkouts; when WhatsApp opens in BossBot, the module will send a recovery message after a configurable delay (2 hours by default), with the cart items and a direct checkout link. WhatsApp is in early access today (see the top-of-page banner for the current channel-open date). Recovery rates depend on your audience, product, and message tone — we don't publish a BossBot-specific recovery-rate number because no paying tenant has run this flow end-to-end long enough to produce one.
Yes. BossBot supports multiple Shopify stores per account. Starter plan allows 2 stores, Growth allows 3, and Scale allows 5. Each store has its own notification settings and message templates.
BossBot connects via OAuth — no App Store installation required. This means instant access with no approval wait. Sign up at bossbot.uk, connect your store in Settings, and you're live in minutes.
Shopify integration is included in all paid plans starting at $49/month (Starter). A 7-day free trial is available with no credit card required. Unlike Shopify apps that charge per-notification, BossBot charges a flat monthly fee with unlimited order notifications.
Yes — and that's where BossBot really shines. If a customer replies to their order notification ("Where is my package?"), BossBot's AI handles the response automatically using your order data. If it can't resolve the query, it routes to your team via the shared inbox.

Connect Your Shopify Store Today

Connect now so your store is ready for the moment WhatsApp opens in BossBot — order notifications and abandoned-cart recovery will fire the day the channel goes live. 7-day free trial, no credit card required.

Start Free Trial

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