Build welcome sequences, keyword auto-replies, no-show recovery, and human escalation with a visual flow editor. Works on WhatsApp, Telegram, Viber, and your website widget — same flow, every channel.
Every one is a real business scenario — not a toy example. Pick the closest, tweak the text, hit save.
Greet every new inbound instantly. If they go silent for 30 min, a soft nudge. If they replied, no ping.
Customer types 'menu' → send the exact link. Zero AI hallucination on your highest-value query.
Real hours, same format every time. Works in 5 languages out of the box.
Customer wants a real person. AI pauses on that thread; owner gets a Telegram ping.
Purchase intent → HTTPS POST to your CRM webhook + assign the thread. Your team sees it in real time.
Same primitives. 40% the price. Plus the marketplace connectors they don't ship.
| BossBot Flow Builder | respond.io Workflows | Manychat | |
|---|---|---|---|
| Entry price with automation | $49/mo (Starter) | $79/mo (Starter) | $15 → but IG/FB only |
| Real-flow tier (10+ flows) | $99/mo (Growth) | $159/mo (Growth) | $45/mo (Pro) |
| WhatsApp + Telegram + Viber | All 3 | All 3 | IG / FB primary |
| Etsy / eBay / Shopify / OLX connectors (Walmart · Amazon SP-API coming soon) | Built-in | None | None |
| Multi-language keywords (EN/PT/ES/RU) | Ship in templates | Manual | Manual |
| HTTP request step to custom webhook | Scale ($199) | Growth ($159) | Pro ($45) |
| Test-run preview before enabling | /api/…/test-run | In editor | Turn on to test |
Pricing sampled from vendor pages quarterly — see full comparison.
Customer messages your WhatsApp / Telegram / widget. Your flow's trigger matches — message_received, keyword, or one of five business-event triggers.
Send message, wait, branch on condition, tag, update lead status, HTTP request, assign to human. Each step is one dictionary in your flow's JSON.
Wait N hours? The flow parks in the DB, cron resumes it. Zero drift, safe across restarts.
A bug in a flow never blocks the AI reply path. If the flow layer errors, the customer still gets an answer from the AI as if the flow didn't exist.
If the answer isn't here, message the founder — WhatsApp button on the home page.
Yes. Every flow fires on any channel connected to your workspace — WhatsApp Cloud API, Telegram, Viber, or the website widget. The same welcome sequence reaches every customer regardless of which channel they used.
Same node primitives (send message, wait, branch, HTTP request, assign to human) at 40% of respond.io's Growth pricing ($99/mo vs $159/mo). BossBot additionally covers marketplace sellers (Etsy · eBay · Shopify · OLX) — respond.io has none of those. Walmart + Amazon SP-API integrations are coming soon.
No. Deterministic flows (keyword → send fixed message) run entirely inside the flow engine — no Gemini call, no credit consumed. A keyword like 'menu' → link is effectively free. Only the AI-driven parts of your business (open-ended answers) consume message credits.
Every flow has a Test button that previews whether a sample message would fire the trigger and shows which step would run first. No real message is sent, no execution row created — safe to iterate.
The AI reply path is protected by design. Any exception in the flow layer is caught and the customer gets an AI response as if the flow didn't exist. You see the error in your dashboard; the customer sees a normal answer.
Lite ($19) does not include Flow Builder — it's an upgrade lever. Starter ($49) includes 2 flows (enough for welcome + one keyword). Growth ($99) includes 10 flows plus keyword triggers with branch nodes. Scale ($199) is unlimited flows plus the HTTP request step for CRM integration.
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