🔀 Flow Builder

Automate the messages you send every day.

Build welcome sequences, keyword auto-replies, no-show recovery, and human escalation with a visual flow editor. Works on WhatsApp, Telegram, Viber, and your website widget — same flow, every channel.

Start free 7-day trial → See pricing
From $49/mo · 2 flows on Starter, 10 on Growth, unlimited on Scale
6
node types
5
starter templates
3
keyword match modes
4
channels supported

Five templates you can turn on in 30 seconds

Every one is a real business scenario — not a toy example. Pick the closest, tweak the text, hit save.

👋 Welcome on first message

message_received

Greet every new inbound instantly. If they go silent for 30 min, a soft nudge. If they replied, no ping.

📋 Deterministic menu / prices

menu меню cardápio precios

Customer types 'menu' → send the exact link. Zero AI hallucination on your highest-value query.

🕘 Business hours autoresponse

hours open horário часы работы

Real hours, same format every time. Works in 5 languages out of the box.

🙋 Escalate to human

manager agent человек agente

Customer wants a real person. AI pauses on that thread; owner gets a Telegram ping.

🔗 Push to your CRM (Scale)

buy order купить

Purchase intent → HTTPS POST to your CRM webhook + assign the thread. Your team sees it in real time.

How this compares to respond.io + Manychat

Same primitives. 40% the price. Plus the marketplace connectors they don't ship.

BossBot Flow Builder respond.io Workflows Manychat
Entry price with automation $49/mo (Starter) $79/mo (Starter) $15 → but IG/FB only
Real-flow tier (10+ flows) $99/mo (Growth) $159/mo (Growth) $45/mo (Pro)
WhatsApp + Telegram + Viber All 3 All 3 IG / FB primary
Etsy / eBay / Shopify / OLX connectors (Walmart · Amazon SP-API coming soon) Built-in None None
Multi-language keywords (EN/PT/ES/RU) Ship in templates Manual Manual
HTTP request step to custom webhook Scale ($199) Growth ($159) Pro ($45)
Test-run preview before enabling /api/…/test-run In editor Turn on to test

Pricing sampled from vendor pages quarterly — see full comparison.

How it works

1 · Trigger fires

Customer messages your WhatsApp / Telegram / widget. Your flow's trigger matches — message_received, keyword, or one of five business-event triggers.

2 · Steps walk the graph

Send message, wait, branch on condition, tag, update lead status, HTTP request, assign to human. Each step is one dictionary in your flow's JSON.

3 · Wait pauses safely

Wait N hours? The flow parks in the DB, cron resumes it. Zero drift, safe across restarts.

4 · Fail-open by design

A bug in a flow never blocks the AI reply path. If the flow layer errors, the customer still gets an answer from the AI as if the flow didn't exist.

Common questions

If the answer isn't here, message the founder — WhatsApp button on the home page.

Does it work on both WhatsApp AND Telegram?

Yes. Every flow fires on any channel connected to your workspace — WhatsApp Cloud API, Telegram, Viber, or the website widget. The same welcome sequence reaches every customer regardless of which channel they used.

How is this different from respond.io Workflows?

Same node primitives (send message, wait, branch, HTTP request, assign to human) at 40% of respond.io's Growth pricing ($99/mo vs $159/mo). BossBot additionally covers marketplace sellers (Etsy · eBay · Shopify · OLX) — respond.io has none of those. Walmart + Amazon SP-API integrations are coming soon.

Do keyword flows use AI credits?

No. Deterministic flows (keyword → send fixed message) run entirely inside the flow engine — no Gemini call, no credit consumed. A keyword like 'menu' → link is effectively free. Only the AI-driven parts of your business (open-ended answers) consume message credits.

Can I test a flow before turning it on?

Every flow has a Test button that previews whether a sample message would fire the trigger and shows which step would run first. No real message is sent, no execution row created — safe to iterate.

What if my flow has a bug?

The AI reply path is protected by design. Any exception in the flow layer is caught and the customer gets an AI response as if the flow didn't exist. You see the error in your dashboard; the customer sees a normal answer.

What tier do I need to start?

Lite ($19) does not include Flow Builder — it's an upgrade lever. Starter ($49) includes 2 flows (enough for welcome + one keyword). Growth ($99) includes 10 flows plus keyword triggers with branch nodes. Scale ($199) is unlimited flows plus the HTTP request step for CRM integration.

Every message deserves a plan.

7-day free trial. No credit card required to try. Cancel any time.

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See full pricing table