Native Spanish + English responder, direct Etsy / eBay / Amazon / Shopify integrations, and flat $19-199/month pricing that scales without punishing teams.
California is BossBot's strongest US-state fit for two overlapping reasons at once. 36% of Californians identify as Hispanic or Latino — the highest share of any US state — and WhatsApp is the default customer channel across most of those communities. And California has more Etsy sellers per capita than any other US state, which is exactly the marketplace we integrate with deepest.
Not on the list? BossBot has no city-level restrictions — anywhere with Meta Cloud API coverage works.
A family taquería takes 60% of takeout orders through WhatsApp. Two staff members were juggling the phone between customers at the register and buyer messages coming in through the day. BossBot's AI now confirms pickup times and takes standard orders in Spanish and English autonomously, escalating only complaints or unusual custom requests to a human. Median response time dropped from about 8 minutes to under 30 seconds, and one staff member was freed up entirely from the phone.
The strictest US state privacy regime. BossBot honors every CCPA/CPRA right (know, delete, opt-out of sale, non-discrimination) — the paper trail your legal team wants is on our /us-compliance page.
Yes. BossBot honors all CCPA rights (right to know, right to delete, right to opt out of sale, right to non-discrimination) and applies the CPRA additional protections on sensitive personal information. Requests go to [email protected] with a 45-day CCPA response window. Full details on the /us-compliance page.
Latino-owned businesses across greater Los Angeles, the Bay Area for Etsy sellers and cross-border e-commerce, San Diego for border-region commerce, and the Central Valley for family food businesses.
Yes — the AI detects Spanish per message and replies natively in Spanish. The same WhatsApp number can serve English and Portuguese customers with automatic per-conversation language detection. No bilingual staff required.
Podium starts around $399/month and is the honest recommendation for a mainstream California SMB whose customers text over SMS (dentist, HVAC, real estate). BossBot at $19-199/month flat fits Latino-heritage businesses on WhatsApp, Etsy sellers, and cross-border e-commerce — three segments Podium doesn't cover well. Full comparison: /vs/podium.
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