Do I need a phone number to create a Telegram bot?

No. Telegram bots are separate from Telegram user accounts. You need a personal Telegram account (which does need a phone number) to talk to @BotFather, but the bot itself does not have or need its own phone number.

How many Telegram bots can I connect to my BossBot account?

Lite plan supports 1 bot, Starter 3, Growth 5, Scale unlimited. Common setup for multi-location businesses: one bot per shop (each with its own @username via @BotFather), all wired into one BossBot dashboard with per-bot filters.

Can I use both a Telegram bot AND a WhatsApp Business number on the same BossBot account?

Yes, always. BossBot's shared inbox handles both channels side-by-side. Customers who message on WhatsApp arrive in the same inbox as customers who message on Telegram, and the AI replies in the language of each conversation. Most BossBot customers run at least both channels.

Can I revoke the bot token if it leaks?

Yes, at any time. Message @BotFather, run /revoke, pick the bot, and Telegram issues a new token — the old one stops working immediately. Paste the new token into BossBot to resume operation.

Which countries can use Telegram bots?

Telegram's Bot API is available in nearly every country. Telegram is particularly heavily used in Russian-speaking regions (Russia, Belarus, Kazakhstan, Ukraine), Iran, Southeast Asia, LATAM, and among diaspora communities in the US and EU. If your customer base is Telegram-heavy, BossBot fits directly.

BossBot / Guides / Connect Telegram

⚡ 2-minute setup — free Bot API

How to connect Telegram to BossBot

Create a Telegram bot via @BotFather, copy the token, paste it into BossBot. Two minutes, no phone number required for the bot itself, and Telegram's Bot API is free with no per-message fees.

Sign up at BossBot (or open your dashboard)

Go to bossbot.uk/signup for the 7-day free trial (no credit card). If you're already in, open Settings → Integrations → Telegram.

Open @BotFather in Telegram

In Telegram, search @BotFather and start a chat. Type /newbot. @BotFather asks for the display name and a username ending in bot (e.g., AcmeRestaurantBot).

Copy the bot token

@BotFather sends you an HTTP API token — a long string that looks like 123456789:AAF.... Copy it. Do not share it — anyone with the token can control your bot.

Paste the token into BossBot

Back in BossBot Settings → Integrations → Telegram, paste and Save. BossBot validates against Telegram's API and registers the webhook. Your bot is now handling messages — no phone number, no separate Telegram Business account.

Publish the link and start handling customer chats

Share the bot link (t.me/AcmeRestaurantBot) on your website, storefront, receipt, or send it directly to customers. When they message, BossBot's AI answers in the customer's language and — with your booking/catalog config — handles reservations, orders, and payment links directly in Telegram.

Common questions

Do I need a phone number for the Telegram bot?

No. Bots are separate from user accounts. You need a Telegram user account (which needs a phone) to talk to @BotFather, but the bot itself doesn't have or need one.

Is the Telegram Bot API free?

Yes. No per-message fees. Generous rate limits — practically no cap for customer service scale. BossBot's platform fee is separate ($19-199/mo flat).

How many bots can I connect per BossBot account?

Lite 1, Starter 3, Growth 5, Scale unlimited. Multi-location businesses often run one bot per shop.

Can I run Telegram AND WhatsApp on the same BossBot account?

Yes — always. Shared inbox handles both. AI replies in the language of each conversation.

Does BossBot work with Telegram groups?

Yes. Add the bot to staff / driver / customer VIP groups. AI triages routine questions, escalates when needed, stays silent on off-topic chatter using configurable rules.

Can I revoke the token if it leaks?

Yes, any time. Message @BotFather, run /revoke, pick the bot, get a new token. The old one stops working immediately.

Which countries use Telegram bots most?

Russia, Belarus, Kazakhstan, Ukraine, Iran, SEA, LATAM, plus diaspora communities in US and EU. If your customer base is Telegram-heavy, BossBot fits directly.

Two minutes and your business is live on Telegram.

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