🎨 3-minute setup — no code

How to connect your Etsy shop to BossBot

BossBot uses Etsy's Open API v3 (OAuth) to monitor your shop for new buyer messages and orders, then Telegrams you an alert with an AI-drafted reply — or posts the reply into Etsy directly if you enable auto-response. This guide walks through the OAuth flow start-to-finish. 3 minutes.

1

Sign up at BossBot (or open your existing dashboard)

Go to bossbot.uk/signup and start the 7-day free trial — no credit card. If you already have a BossBot account, sign in and open Settings → Integrations.

2

Click Connect Etsy

Under Settings → Integrations → Marketplaces, click Connect Etsy. BossBot redirects you to Etsy's official OAuth screen (etsy.com), where you approve access. You are always on Etsy's real domain during this step — no credentials leave etsy.com.

3

Authorize BossBot on Etsy's OAuth screen

Sign in to Etsy if prompted. Review the requested scopes:

listings_r · transactions_r · feedback_r · messages_r
+ transactions_w if you turn on auto-reply

Click Allow Access. Etsy redirects you back to BossBot with an authorization code, which BossBot exchanges for access + refresh tokens automatically. BossBot never sees your Etsy password.

4

Pick which shops to monitor

Etsy lets a single seller account run multiple shops. BossBot lists every shop attached to your account; check the ones you want BossBot to watch. Multi-shop monitoring is included in the Growth plan (up to 5) and unlimited on Scale.

5

Verify drafts, then optionally turn on auto-reply

BossBot immediately starts polling your shop. On the first buyer message, you get a Telegram alert with the message body, buyer info, and an AI-drafted reply attached. Copy-paste it, edit, or approve auto-reply from that same alert. Once you're comfortable, flip on auto-response globally so BossBot handles the whole cycle — you get logs, not interruptions.

Common questions

Does BossBot protect my Etsy Star Seller status?

Yes. Star Seller requires responding to ≥95% of first buyer messages within 24h. BossBot alerts you in seconds and pre-drafts, or auto-replies — that 95% is far easier to keep, even overnight. BossBot does not itself certify Star Seller; only Etsy does.

Can BossBot reply to buyers on my behalf, or only draft?

Both. Draft-only on Day 1 (Telegram alert with AI-drafted reply to review). Enable auto-response later and BossBot posts replies directly into Etsy's Messages inbox. Hybrid ("auto-reply for these categories, draft for the rest") is also supported.

How many Etsy shops can I connect?

Lite: 1 · Starter: 3 · Growth: 5 · Scale: unlimited. All shops must sit under the same Etsy seller account.

Which OAuth scopes does BossBot request?

listings_r, transactions_r, feedback_r, messages_r, and transactions_w (only if you enable auto-reply). No billing or payout scopes — BossBot never sees your Etsy earnings account or bank details.

Is BossBot an official Etsy partner?

BossBot uses Etsy's public Open API v3 as an authorized third-party application. Not owned by, affiliated with, or endorsed by Etsy, Inc.

What if I revoke access from Etsy — does BossBot stop working immediately?

Yes. Revoking from Etsy → Account → Apps and Services makes BossBot's next poll fail; the shop is marked disconnected and no new drafts are generated. Your existing BossBot data is retained until you delete it.

How is the AI reply quality? Does it get my shop's voice right?

First replies use BossBot's default Etsy-seller persona (friendly, thanks-first, ships-within language). Paste your shop's About section or a few sample messages during the trial and BossBot fine-tunes to your voice. Most sellers find the AI 80-90% ready-to-post out of the box for common questions (shipping status, custom orders, materials, dimensions).

Etsy shop connected, buyer messages handled, Star Seller safe.

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