Answer patients in Haitian Creole (Kreyòl Ayisyen), French, or English 24/7. Book appointments, send 24-hour reminders in the patient's language, and handle family-caregiver coordination on one WhatsApp number. Flat $19-199/month.
BossBot reponn pasyan yo an Kreyòl Ayisyen, franse, ak angle 24/7. Li pran rendezvous, voye rapèl, epi ede fanmi kominike ak biwo doktè a — tout sou yon sèl nimewo WhatsApp. Prix fiks $19-199 pa mwa.
The Haitian-American diaspora is concentrated in Miami-Dade (Little Haiti, North Miami, North Miami Beach), Brooklyn (Flatbush, East Flatbush), Orlando (particularly Kissimmee and Sanford), Boston (Mattapan, Dorchester), and metropolitan New York. Haitian Creole (Kreyòl Ayisyen) is the third most-spoken language in Miami-Dade after English and Spanish. Haitian-American medical practices, dental clinics, home-health agencies, and pharmacies default to WhatsApp for patient contact — especially older first-generation patients who may not speak English fluently.
BossBot is not an EHR (Electronic Health Record) system. Epic, Athenahealth, Practice Fusion, DrChrono, Kareo — those own patient charts and clinical documentation. BossBot does not replace them.
Important: BossBot is NOT HIPAA-compliant for PHI (Protected Health Information). Do not use BossBot to transmit clinical details, diagnoses, medication lists, insurance/billing information, or anything else that qualifies as PHI. Use BossBot for the non-PHI communication layer: appointment booking, appointment reminders, general FAQ ('what are your hours?'), non-clinical intake, insurance-carrier questions handled by front desk, and family-caregiver logistics.
BossBot fits when at least one is true: (1) patients call or WhatsApp your office in Kreyòl and get put on hold because reception is in English; (2) you want 24-hour appointment reminders in Kreyòl to reduce no-shows in a first-generation Haitian patient panel; (3) family caregivers coordinate with your home-health team over WhatsApp; (4) you serve a bilingual French-speaking Haitian client base and need French + English + Kreyòl on one number.
If your patient panel is fully HIPAA-covered PHI messaging — use a HIPAA-compliant SMS or messaging platform (Textline offers HIPAA on SMS, Rhinogram is a HIPAA-compliant patient messaging tool). BossBot handles non-clinical logistics; PHI stays elsewhere.
Not on the list? BossBot has no city-level restrictions — anywhere Meta Cloud API works, it works.
BossBot does not replace Epic, Athenahealth, DrChrono, Kareo, or your practice's EHR — it handles the multilingual WhatsApp messaging layer. PHI stays in the EHR.
| Tool | What it does | Cost |
|---|---|---|
| Epic / Athenahealth / DrChrono / Kareo | EHR + patient charts + billing (HIPAA) | $100-500+/mo |
| Rhinogram | HIPAA-compliant patient text messaging | $150+/mo |
| Textline | HIPAA-compliant SMS shared inbox | $65-125/user |
| Podium | SMS + reviews + payments (not HIPAA) | ~$399+/mo |
| BossBot | Kreyòl + French + English WhatsApp AI for non-PHI patient logistics — booking, reminders, non-clinical FAQ, family caregiver coordination | $19-$199 flat |
Wi. AI a (Google Gemini, OpenAI GPT-4) reponn nan Kreyòl Ayisyen ak diakritik ki kòrèk. Detèksyon lang chak mesaj — pasyan ki ekri an Kreyòl resevwa repons an Kreyòl. Franse ak angle tou pale natifnatal.
No. BossBot is not HIPAA-compliant for PHI (Protected Health Information). It is safe for non-clinical logistics: appointment booking, hour/location FAQ, reminder messages that name only the appointment time, family-caregiver shift coordination, insurance-carrier acceptance questions. Do not send diagnoses, medication lists, or clinical details through BossBot. Keep PHI in your EHR or on a HIPAA-covered platform like Rhinogram or a HIPAA-compliant SMS tool.
Lite $19/month (1 practice, 500 messages), Starter $49 (3 practices, 2,000 messages), Growth $99 (5 practices, 8,000 messages), Scale $199 (unlimited). Èsè 7-jou gratis, san kat kredi. Not per doctor, per hygienist, or per staff — flat monthly. Annual billing 20% off.
Miami-Dade (Little Haiti, North Miami, North Miami Beach), Broward County (Fort Lauderdale, Pompano Beach), Central Florida (Orlando, Kissimmee, Sanford), Brooklyn (Flatbush, East Flatbush, Canarsie), Long Island (Elmont), Boston (Mattapan, Dorchester), and Northern New Jersey (Newark, East Orange). Anywhere with a substantial first-generation Haitian patient population where Kreyòl is spoken at home.
Yes. Home-health SMBs use BossBot's shared inbox for the caregiver WhatsApp group — shift-change alerts, no-show alerts, schedule adjustments, family caregiver check-ins. All non-PHI operational messaging. AI triages routine schedule questions so the RN supervisor only sees the exceptions.
Not on the current roadmap. HIPAA compliance requires a signed BAA with all sub-processors (Google Gemini, OpenAI GPT-4, etc.), which we do not have today. If you need HIPAA-compliant patient messaging, use Rhinogram, Textline HIPAA, or a HIPAA-compliant SMS platform. BossBot serves the non-clinical logistics layer safely.
For non-PHI insurance questions — 'do you accept Aetna?', 'is this practice in-network?', 'what's the copay for a cleaning?' — yes, in Kreyòl / French / English. Actual claims processing, prior authorization details, or anything involving a patient's diagnosis, medication, or billing information should not go through BossBot; use your practice management system.
Businesses in this segment typically reach us with questions like:
Ready to try?
Èske w pare pou eseye?
7-day free trial. No credit card. Cancel anytime.
Start free trial →